At QC Electric, we typically avoid working with property managers—out of the over 3,000 customers we serve, we only work with two. But after meeting Stephen and handling an emergency repair for his company, we’ve now made it three. I’ve never encountered someone so genuinely dedicated to their clients. As soon as Stephen understood the severity of the situation, he didn’t hesitate. At 2 a.m., he left his vacation and drove back home, then spent the next 36 hours on-site with my crew, doing whatever he could to help. He sourced materials for us, offered his expertise, and went above and beyond in every way possible. Stephen’s commitment to his clients is rare, and because of that, we will always pick up his calls.
Stephen DeBaise, CMCA
Property Advisors Management
Broker / Owner is to be commended for how he handled the recent electrical blackout emergency at Broadview condos. He was quick to get the right people to address the issues, respond to inquiries and kept the owners/tenants updated on the progress! Thank you Stephen!
Since PAM began managing my condo it’s been a huge improvement over us owners! Stephen is always very responsive and courteous. Highly recommend.
I have had the pleasure of Steven being my Apartment Manager at my rental place. While everything was not perfect there, he took care of his responsibilities and left no stones unturned. Stephen was very responsive and quickly resolved any issues which arose. He made sure complaints were resolved. I would definitely recommend DeBaise Management if you are looking for a Professional company.
Stephen was my property manager for the place I had rented. He was easy to communicate with and always quick to respond to issues, and he even took the time to fix issues during the weekend. DeBaise property management does a great job and I would totally recommend them!
Amazing company, easy to communicate with and very easy to work with. Theyre extremely knowledgable on condo management and always provide the best service. 10/10!! Thank you team!
Stephen truly went above and beyond to answer the questions I brought to him. He made sure that I left with a thorough understanding of all the details, and his answers were clear and comprehensive. It was a great experience, very professional, and I highly recommend working with Stephen!
Stephen has been a wonderful property manager AND realtor! He is professional and clearly makes it a priority to make his tenants feel comfortable and heard; which is scarce these days. It’s greatly appreciated—the time he takes to make any service or concern a priority, even on off hours! I would recommend him to any renter or buyer! Thank you Mr. DeBaise!
I have been working with Stephen and his team for the better part of a year and start to finish it has been seamless. Great communication, Excellent customer service, and they’re always happy to help. I’m grateful that we found such a great management company.
Steven was very helpful, a breath of fresh air!
Please consider this letter to be my strong endorsement for Insight. Legacy Premier Properties, LLC is a small development company with a portfolio of apartment rental units in the New Britain area. In early 2022, we hired Insight. and Stephen DeBaise to manage the rental portfolio in this changeable real estate rental market. Insight has assisted me with providing tenants with an online portal to pay their rent monthly and request work orders while tracking responses and timeliness. They also assisted us with leasing, background checks, and credit references in an effort to make the right tenant decision for our assets. While I am a local investor and live nearby, having a partner I can count on to effectively manage my investments will allow me the time to commit to other projects. Having somebody like Steve on my team provides me with peace of mind and motivates additional investing, knowing I have a company with the expertise to assist in keeping tenants happy and meeting expectations. Steve has always been responsive in all aspects of the transaction and management, and I would recommend your condo or rental properties use DeBaise Property Management for their exceptional service and personal approach.
I was introduced to Stephen DeBaise in Spring 2021 at the recommendation of my realtor during my search for a property manager. I had recently purchased and renovated my first rental property in New Haven and needed to move out of the state for work opportunities, so I needed a trustworthy property manager to look after the property in my absence. In short, Stephen exceeded my expectations, laid to rest all my concerns, and helped me sleep peacefully at night knowing my tenants and property are in good stewardship. Before hiring Stephen as a property manager, I contracted him to shoot promotional videos to advertise my newly renovated units. Stephen immediately impressed me with the speed he delivered the video edits, the quality of the camera cuts, and his responsiveness to my requests for changes. Being satisfied with Stephen’s work on the videos, I reached out to him to discuss business opportunities to work as my property manager.
Initially, I had some reservations about hiring Stephen. He was relatively new to property management relative to some competitors. However, his prior business experiences in the landscaping business, strong team support, and overall competence from my prior business dealings convinced me to sign a contract with him to manage my new property. I would not regret my decision.
Stephen is beyond responsible. He steered my property through several challenges. He has navigated the property through maintenance issues both big and small (including a major water leak due to faulty plumbing in the renovation stage). He’s filled my units in a timely manner with high-quality tenants. He’s gone to great lengths to be a present and active manager at the property, especially in the first 6 months of rental when additional support was needed. Stephen is a shrewd and honest businessman, finding me the best value when identifying contractors to provide maintenance services (he’s even negotiated some great deals on my behalf). It doesn’t hurt that he has a large network of local talent to pull from.
I am so pleased with Property Advisors to date and intend to continue our working relationship into the future for this, and any future rental properties I may acquire in the area. He has my trust and utmost respect as a businessman.
I am writing this letter to express how truly impressed I have been with Stephen DeBaise as my property manager. Stephen took over as property manager when my landlord moved out of state.
As a tenant, I have been absolutely astounded by the prompt action Stephen takes even for minor problems and the thorough job he does. He has a user-friendly website to pay rent or submit any repair requests and is always easy to reach by phone.
Aside from being very professional, he is also very personable and takes the time to listen. For example, I have been extremely concerned with the rise in oil prices and the drafts in my rental home. Stephen took the time to inspect all of the draft areas and assured me he would find a way to fix them. Also, during my quarterly inspection, he found a faulty carbon monoxide detector and ran right out to the store to buy a new one. These are only two examples of the many wonderful things Stephen has done since taking over as our property manager.
As a single mom with a toddler, it is very comforting to know that he has and will address any problems. Stephen is a dependable and very hard-working man. I am so grateful to have his support and highly recommend him to any prospective clients.
Stephen [is] our property management hero!! They have a brilliant way of helping everyone to feel at ease, even in the midst of stressful repair or maintenance challenges. They always know the right specialists to call, and they’re incredibly responsive. We would be lost without them!
Stephen [has] been wonderful to work with as managers of our condo building. Their communications and implementations are prompt and to the point, making sure our concerns are addressed on a timely basis. They have been able to serve as an effective intermediary between us and contractors, pursuing multiple quotes and ensuring contractors are doing quality work and at a reasonable price.
Fantastic property management company! Highly recommend!
Stephen DeBaise is very professional and caring. They are always available and very easy to reach. Stephen goes above to help resolve property problems and engages tenants in the resolutions if possible. Keep up the good work!
Stephen DeBaise was a great property manager. He was consistent in his communication, gave advanced notice when the apartment was to be attended to, and was quick to respond to my text messages. I had a great experience overall.